Effective Date: 2 March 2026
At DeafOTT (https://www.deafott.com/), we respect your privacy and give you full control over your personal data. This page explains how you can request deletion of your data from our platform.
1. Your Right to Data Deletion
You have the right to request deletion of your personal data that we have collected and stored, subject to certain legal obligations.
2. What Data Can Be Deleted
Upon request, we may delete:
- Your account information
- Personal details (name, email, contact details)
- Viewing history and preferences
- Any other data associated with your account
3. Data That May Be Retained
We may retain certain information if required to:
- Comply with legal obligations
- Prevent fraud or abuse
- Resolve disputes
- Enforce our Terms & Conditions
4. How to Request Data Deletion
To request deletion of your data, please follow these steps:
Step 1: Send an Email
Email us at: hello@DeafOTT.com
Step 2: Include Required Details
Please include:
- Your registered email address
- Your account username (if applicable)
- Subject line: “Data Deletion Request”
- Reason for deletion (optional)
5. Verification Process
To protect your data, we may:
- Request identity verification
- Ask for additional information if needed
6. Processing Timeline
- Requests are typically processed within 7–10 business days
- You will receive confirmation once your data is deleted
7. Important Notes
- Data deletion is permanent and cannot be reversed
- After deletion, you may lose access to your account and services
- You may need to create a new account if you wish to use DeafOTT again
8. Third-Party Data
If your data is shared with third-party services:
- We will request deletion where applicable
- However, their policies may apply independently
9. Contact Us
If you have any questions about data deletion:
📧 Email: hello@DeafOTT.com
🌐 Website: https://www.deafott.com/
10. Consent
By using our platform, you acknowledge and agree to this Data Deletion Request policy.