Effective Date: 2 March 2026
Welcome to DeafOTT (https://www.deafott.com/). This Refund & Cancellation Policy outlines the terms under which refunds and cancellations are handled for our services.
1. Subscription Services
DeafOTT may offer subscription-based access to premium content.
- Subscriptions may be billed on a recurring basis (monthly, yearly, etc.)
- By subscribing, you authorize us to charge the applicable fees
2. Cancellation Policy
You may cancel your subscription at any time.
- Cancellation will stop future billing
- You will continue to have access to the service until the end of your current billing cycle
- No partial refunds will be provided for unused time
3. Refund Policy
a. No Refund Policy (General)
All payments made for subscriptions are non-refundable, except in the cases mentioned below.
b. Eligible Refund Cases
Refunds may be considered only if:
- You were charged multiple times for the same service
- There was a technical issue preventing access to the service
- Unauthorized payment was made (subject to verification)
4. Refund Request Process
To request a refund:
- Email us at hello@DeafOTT.com
- Include the following details:
- Registered email ID
- Transaction ID
- Description of the issue
Our team will review your request and respond within 5–7 business days.
5. Processing of Refunds
- Approved refunds will be processed through the original payment method
- It may take 7–10 business days for the refund to reflect in your account (depending on your bank/payment provider)
6. Third-Party Payments
If your subscription was made through third-party platforms (such as app stores):
- Refunds will be governed by their respective policies
- We recommend contacting the respective platform directly
7. Changes to This Policy
We reserve the right to modify this Refund & Cancellation Policy at any time. Updates will be posted on this page with the revised effective date.
8. Contact Us
For any questions regarding refunds or cancellations:
📧 Email: hello@DeafOTT.com
🌐 Website: https://www.deafott.com/
9. Agreement
By using DeafOTT and purchasing our services, you agree to this Refund & Cancellation Policy.
