Help & Support

Welcome to the Deaf OTT Help & Support center. We are here to assist you with any questions or issues related to your account, streaming experience, or accessibility features.

1. Account & Login Support

• Creating or updating your account
• Forgot password or login issues
• Updating profile information
• Account suspension or access problems

2. Streaming & Playback Issues

• Video buffering or slow loading
• Playback errors
• Audio or subtitle issues
• Device compatibility problems

Tip: Ensure you have a stable internet connection and are using the latest version of your browser or app.

3. Accessibility Support

Deaf OTT is designed with accessibility as a priority. If you experience issues with:

• Sign language interpretation
• Subtitles or captions
• Language or accessibility settings

Please contact us so we can improve your experience.

4. Subscription & Payment Help (If Applicable)

• Subscription plans and billing
• Payment-related questions
• Transaction issues

Note: All payments are processed securely through third-party payment providers. We do not store card or banking details.

5. Report a Problem

If you encounter bugs, technical errors, or inappropriate content, please report it to our support team with as much detail as possible (device, issue description, and screenshots if available).

6. Contact Support

For any help or support requests, you can reach us using the details below:

Email: support@inclusigninnovations.com

We aim to respond to all support requests as quickly as possible.

7. Updates & Improvements

We continuously work to improve Deaf OTT. Your feedback helps us enhance our platform and accessibility features.

Thank you for using Deaf OTT.
INCLUSIGN INNOVATIONS